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Additional Administrator Tasks

Extra actions for monitoring usage, managing licences, and account settings.

Check usage of a FLOATING Licence

Make sure you are signed in to SIDRA OrgAdmin.

Quick access

You can reach the usage list from either Licenses or the Dashboard. Use the path you visit most often.

From the Licences page

  1. Go to the Licenses page
  2. Click the '...' button in the Tools column for the relevant item
  3. Select Usage
  4. In the list of users, the IN USE column shows who is currently using the licence
  5. Click Cancel to close the window

Block or release an End User

Make sure you are signed in to SIDRA OrgAdmin.

Blocked users

Blocking stops a user from checking out a licence. Their current seat is released only after the lease expires.

Block an End User

If you want to stop an End User from using a FLOATING Licence, you can block them. The licence seat being used by them will be released after the lease expires.

From the Licences page

  1. Go to the Licenses page
  2. Click the '...' button and select Usage
  3. Click Block next to the relevant End User(s), then click Apply
  4. Click Confirm to confirm the block

From the Dashboard

  1. Go to the Dashboard
  2. Click Usage in the Licenses box
  3. Click Block next to the relevant End User(s), then click Apply
  4. Click Confirm to confirm the block

Release an End User

From the Licences page

  1. Go to the Licenses page
  2. Click the '...' button and select Usage
  3. Click Release next to the relevant End User(s), then click Apply
  4. Click Confirm to confirm the release

From the Dashboard

  1. Go to the Dashboard
  2. Click Usage in the Licenses box
  3. Click Release next to the relevant End User(s), then click Apply
  4. Click Confirm to confirm the release

Reserve or release a licence seat

Make sure you are signed in to SIDRA OrgAdmin.

Reservations

Use reservations to guarantee a seat for a key user during critical work periods.

Reserve a licence seat for an End User

An administrator may reserve a licence seat to guarantee availability for a specific End User.

From the Licences page

  1. Go to the Licenses page
  2. Click the '...' button and select Usage
  3. Click Reserve next to the relevant End User(s), then click Apply
  4. Click Confirm to confirm the reservation

From the Dashboard

  1. Go to the Dashboard
  2. Click Usage in the Licenses box
  3. Click Reserve next to the relevant End User(s), then click Apply
  4. Click Confirm to confirm the reservation

Release a reserved licence seat

From the Licences page

  1. Go to the Licenses page
  2. Click the '...' button and select Usage
  3. Click Release next to the relevant End User(s), then click Apply
  4. Click Confirm to confirm the release

From the Dashboard

  1. Go to the Dashboard
  2. Click Usage in the Licenses box
  3. Click Release next to the relevant End User(s), then click Apply
  4. Click Confirm to confirm the release

Use of proxy server

Using a proxy server to access the internet is possible via the user's Windows OS. For example, on Windows 10/11:

IT managed settings

If your organisation manages proxy settings centrally, follow your IT administrator's guidance instead of changing local settings.

  1. Open Settings
  2. Go to Network & Internet → Proxy
  3. If using Automatic proxy setup, turn on Automatically detect settings and Use setup script, then enter the script address provided by your IT administrator
  4. If using Manual proxy setup, turn on Use a proxy server, then enter the server address and port details provided by your IT administrator

Edit your SIDRA User Profile

These instructions are for both End Users and Administrators of the FLOATING Licence system.

Keep details current

Keeping contact details updated helps with support and licence communications.

Edit profile

After signing in to your SIDRA User Profile, click the relevant sections to edit:

  • Personal: First Name, Last Name, Professional Title, Nickname, Display Name
  • Contact: Street Address, Postcode, Locality, Region, Country
  • Login: Password, 2nd Factor Authentication

Click Apply to save changes.

Enable 2nd factor authentication

  1. Click the Login section on your SIDRA User Profile
  2. Click Change in the 2nd factor authentication field
  3. On the Configure 2nd factor authentication page, scan the QR code or use the key for manual configuration
  4. Enter two consecutive authentication codes within 30 seconds
  5. Click Activate

We recommend using the Microsoft Authenticator or Google Authenticator app.

Don’t lose access

Make sure your authenticator app is backed up or transferable to a new device before enabling 2FA.

Multi-instances of our software

Only one licence seat is consumed and shared between multi-instances of our software on the same computer per user.

One machine only

This sharing applies only on the same computer for the same user. It does not cover two computers or different users on one machine.

This does not apply to running the software on two separate computers or by different users on the same computer.

When a user uses our software on a computer in the ways below, only one licence seat is consumed and shared between these instances on that computer:

  • Runs two SIDRA INTERSECTION instances, or
  • Runs a SIDRA INTERSECTION instance and a SIDRA API instance (e.g., the VOLUMES Utility), or
  • Runs a SIDRA INTERSECTION instance from different versions (e.g., SI-9 and SI-10)

If one instance is closed, the licence seat will not be released. When all relevant instances are closed, the licence seat will be released.