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Activation

How to activate your Subscription licence for SIDRA INTERSECTION 11.

Subscription licences use the CLOUD licensing system. To start using the software, you need to sign in to your User Profile and acquire a Licence Seat.

Before You Begin

After purchasing a Subscription licence, you will receive a welcome email containing your licence details. Download SIDRA INTERSECTION from SIDRA Downloads ↗ using the SIDRA User Profile linked to your licence.

Make sure you have received this email before proceeding. If you have not received it, contact SIDRA Support.

For instructions on downloading and installing the software, see How to Download.

Personal Subscription

With a Personal Subscription licence, you manage your licence individually.

  1. Open SIDRA INTERSECTION and go to the Licensing tab in the ribbon.
  2. Select CLOUD in the Licence Type group.
  3. In the User Profile dialog, click Sign in.
  4. Complete the sign-in process in your web browser, then click OK to close the dialog.
  5. In the Acquire Licence Seat dialog, select your licence and click OK.

If successful, an unlocked padlock icon appears at the bottom right of the interface.

Team Subscription

Team Subscription licences are organisational licences managed by an administrator (OrgAdmin).

If You Are the Licence Contact

These steps are for your organisation's licence contact: the person who received the welcome email. You are your organisation's administrator (OrgAdmin). Your welcome email has these steps too, with your licence details and download link. Set up in this order:

  1. Activate your account. If you are new to the CLOUD Licensing System, you will receive a separate email titled "Activate your SIDRA User Profile". Follow its link to set your password. If you already have an account for this email address, you will not receive this email; simply sign in.
  2. Invite your team. Sign in to the SIDRA OrgAdmin Portal and invite each team member, including any IT staff who will install the software. Each person receives an invitation email to join your organisation. See Managing End Users: Invite a new user.
  3. Download and install. Each person signs in to SIDRA Downloads ↗ with their own SIDRA User Profile. See How to Download.
  4. Activate seats. Each team member signs in through SIDRA INTERSECTION and acquires a licence seat, as described below.

Note

Check your spam folder if the activation email has not arrived. If it still has not arrived, or you cannot sign in to the OrgAdmin Portal, reply to your welcome email and we will set it up.

If You Are a Team Member

If you do not have a User Profile account, ask your organisation's administrator to invite you.

The sign-in and seat acquisition process for Team Subscription is the same as for FLOATING licences. Follow the instructions on the FLOATING Licence — End Users page, starting from Accept Your Invitation (if you are a new user) or Sign In to Your SIDRA User Profile (if your account is already set up).

Licence Seat Settings

After acquiring a seat, you can modify your settings through the Acquire Seat command in the Licensing ribbon:

  • Online / Offline — An Offline Licence Seat allows you to use SIDRA INTERSECTION without an internet connection. The seat is reserved for a set duration (1, 7, 14, or 30 days) and is not released by closing the software.
  • Model Level — Change between PLUS and NETWORK model levels if your licence includes access to a different level.